Step 2

Join your group or set it up.

Organizations are where your coworkers, shift types, and shared shift opportunities come together.

If your organization already exists

You do not need to recreate anything. Ask a member or supervisor for the Org Code, choose Join with Org Code, enter the code, and join the same group.

Example
Your station already has a ShyftMate organization called BWI. A coworker gives you the Org Code. You enter it and now your app shows BWI's shift types and open shifts.

If you are creating the organization

The person who creates the organization becomes its first supervisor. Setup is meant to be straightforward:

1
Name the organizationUse something your coworkers will immediately recognize.
2
Choose the region and timezoneThis keeps shift dates and start times consistent for everyone in the organization.
3
Add the shift typesCreate the names your workplace actually uses — for example Days, Eves, RON, Nights, or any other custom name.
4
Set each shift's start timeThe start time helps members understand the shift and tells ShyftMate when an unclaimed offer should expire.
5
Choose whether supervisor approval is requiredThis determines whether an offered shift becomes available right away or waits for approval first.
6
Share the Org CodeYour coworkers use the code to join.

Approval vs. non-approval organizations

No approval required

The shift goes live right away.

A member offers a shift and it appears in Open Shifts for other members immediately.

Approval required

A supervisor reviews it first.

The offered shift waits for an eligible supervisor. Once approved, it becomes available in Open Shifts.

Example
If your workplace wants a supervisor to review every offered shift before coworkers can claim it, turn approval on. If employees can post shifts directly, leave approval off.

What supervisors do

Supervisors help keep the organization set up correctly. Depending on the organization, that can include:

  • Managing shift types and start times.
  • Helping manage members and supervisor roles.
  • Reviewing offered shifts when approval is required.
  • Keeping organization settings current.

Members still use the everyday employee features: offering shifts, seeing Open Shifts, claiming shifts, Smart Alerts, notifications, history, and the calendar.

One important approval rule:
If another eligible supervisor is available, the person who offered the shift should not be the person approving their own offer.

Can organization settings change later?

Yes. Supervisors can update the organization as the workplace changes — for example, adding a new shift type or adjusting the setup members use going forward.