Account and login
Get help signing in, recovering a password, confirming your email, or verifying your phone.
ShyftMate Support
How can we help?
Tell us what is getting in the way, and include the email address on your ShyftMate account when you can.
Monitored launch support: support@getshyftmate.com
Organizations
Ask about joining with an Org Code, creating an organization, roles, members, or approval settings.
Shifts and alerts
Tell us about an offer, claim, approval, Smart Alert, History, Calendar, or notification that does not look right.
Billing and access
Get help with the ShyftMate trial, a monthly or annual subscription, purchase restoration, or complimentary organization access.
Bugs
Include what you expected, what happened, your phone type, and the steps that led to the issue. Please do not email passwords or verification codes.
Feedback
ShyftMate is built for people working shifts. We want to hear what would make it more useful for your time and your life.
Password recovery
Use Forgot Password on the ShyftMate sign-in screen and open the recovery email on the device where you use ShyftMate. If the link is expired or does not open correctly, request a new email and contact support if the problem continues.
Delete your account
You can delete your account from ShyftMate. If you cannot sign in, see the public Delete Account page for the support request path and an explanation of deleted and retained data.
Privacy and terms
Read the Privacy Policy and Terms.