ShyftMate
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Home1. Create your account2. Join or create an organization3. Offer, claim & manage shifts4. Set up Smart Alerts5. Choose notifications6. History & calendar
Home / Shifts
Step 3

From offering a shift to closing it out.

This is the everyday ShyftMate flow: offer a shift, let the right people see it, and keep the status clear from beginning to end.

Offering a shift

Choose Offer a Shift, select the shift type your organization already uses, choose the date, and add optional notes or an incentive if you want to.

1
Pick the shift typeFor example Days, Eves, RON, Nights, or whatever your organization calls it.
2
Pick the dateShyftMate uses the start time already set for that shift type.
3
Add optional detailsNotes and an employee-to-employee incentive are optional.
4
Offer itIf your organization does not require approval, it becomes available right away. If approval is required, it waits for a supervisor first.

What members see

Once the shift is live, it appears in Open Shifts. Members can browse what is available and use the shift-type filters to narrow the list.

If a member has Smart Alerts set up, ShyftMate can also notify them when a new shift matches the shift types and days they care about.

Claiming a shift

Open the shift and choose Claim. If it is still available, ShyftMate moves it into claimed status and lets the offerer know their shift was picked up.

Only one person can get the shift.
If two people try at nearly the same time, the app shows the current result instead of letting the same shift be claimed twice.

Canceling an offered shift

If your shift is still available, you can cancel the offer from its Shift Detail screen.

Once a shift has been claimed, the offerer cannot cancel it in ShyftMate.
At that point, follow whatever procedures your workplace requires if something needs to change.

When you cancel your own unclaimed offer, ShyftMate does not send you a notification telling you what you just did. The cancellation still remains visible in your shift history.

What happens if nobody claims it?

An unclaimed shift expires when it reaches that shift type's start time. You do not have to remember to close it manually.

ShyftMate can also warn you ahead of time when one of your offered shifts is still unclaimed as the start time gets closer. Release 1 includes a six-hour warning so you have time to decide what to do next.

Optional incentives

You can add an incentive when offering a shift if you want to make the opportunity more attractive to coworkers.

Example
You offer an Eves shift and add an incentive. Other members can see that an incentive is included when they view the shift details.

Incentives are arrangements between employees. ShyftMate does not collect, hold, transfer, verify, guarantee, or enforce incentive payments.

Your workplace rules still matter

ShyftMate helps employees coordinate. It does not replace your employer's scheduling, approval, attendance, payroll, union, contractual, or paperwork requirements. If your workplace requires an additional step, keep following that process.

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